Frequently Asked Questions
Find answers to common questions below.
Frequently Asked Questions
Orders & Shipping
How long does delivery take? Standard EU delivery takes 3–5 business days. Express delivery is available for 1–2 business days. See our Delivery page for full details.
How can I track my order? Use our Track Order page with your order number or tracking code.
Do you ship internationally? Yes! We ship to most countries worldwide. International delivery typically takes 5–10 business days.
Returns & Exchanges
What is your return policy? We offer 30-day free returns on all unworn items in original packaging. See our Returns page for details.
Can I exchange an item? We don't offer direct exchanges. Please return your item and place a new order.
Products
What materials do you use? All KAMILAND products are made from certified organic cotton and other natural, baby-safe materials.
What ages do you cater for? Our collection covers newborns (0–3 months) through toddlers (up to 24 months).
How should I care for KAMILAND clothes? Machine wash at 30°C on a gentle cycle. Tumble dry on low heat. See the care label on each garment for specific instructions.
Sizing
How do I choose the right size? Use our size guide on each product page. When in doubt, we recommend sizing up — babies grow fast!
Other
Do you offer gift wrapping? Yes! Select gift wrapping at checkout for a beautifully presented package.
Can I visit your showroom? Yes! Our showroom is in Riga, Latvia. Book an appointment on our Contact page.
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Our team is happy to answer any questions.
